Deposits via bKash, Nagad, or Rocket on 777ace typically reflect in your balance within 1–5 minutes. Occasionally there may be a slight delay. If that happens, stay patient and follow the steps below:
Step 1 — Confirm payment: Check your bKash app transaction history to confirm whether the amount was deducted and to find the Transaction ID.
Step 2 — Wait 15 Minutes: Mobile banking transactions occasionally take a little longer due to network delays. Try refreshing the page.
Step 3 — Contact Support: If your balance still hasn't updated after 15 minutes, contact Live Chat. Share your Transaction ID, amount, and the time of the transfer — it's usually added manually within 10 minutes.
If a deposit fails: The amount was deducted but hasn't arrived — in most cases, the mobile banking provider will automatically refund the amount within 30 minutes to 24 hours. If the issue remains unresolved, send a screenshot of the transaction to support@777ace.world.
Minimum Deposit Amount: ৳200 via bKash/Nagad/Rocket, ৳500 via bank transfer.
Step 1 — Confirm payment: Check your bKash app transaction history to confirm whether the amount was deducted and to find the Transaction ID.
Step 2 — Wait 15 Minutes: Mobile banking transactions occasionally take a little longer due to network delays. Try refreshing the page.
Step 3 — Contact Support: If your balance still hasn't updated after 15 minutes, contact Live Chat. Share your Transaction ID, amount, and the time of the transfer — it's usually added manually within 10 minutes.
If a deposit fails: The amount was deducted but hasn't arrived — in most cases, the mobile banking provider will automatically refund the amount within 30 minutes to 24 hours. If the issue remains unresolved, send a screenshot of the transaction to support@777ace.world.
Minimum Deposit Amount: ৳200 via bKash/Nagad/Rocket, ৳500 via bank transfer.
Before your first withdrawal at 777ace, you'll need to complete a one-time KYC (Know Your Customer) verification. You only do this once — it's never required again after that.
Required documents:
— Clear photos of the front and back of your National ID (NID) or passport
— A selfie (face clearly visible, taken in good lighting)
— Images in JPG or PNG format, maximum 5 MB
Where to Upload: After logging in, go to Profile → "Verification" or "KYC" section and upload your documents in the designated fields.
How Long It Takes: Verification is typically completed within 1–2 hours. During peak times, it may take up to 24 hours. You'll be notified by email or SMS once it's done.
Keep in mind: The name on your registration must match the name on your NID exactly. If they differ, contact support before submitting.
Why This Is Required: KYC keeps your account secure and ensures no one else can make withdrawals in your name.
Required documents:
— Clear photos of the front and back of your National ID (NID) or passport
— A selfie (face clearly visible, taken in good lighting)
— Images in JPG or PNG format, maximum 5 MB
Where to Upload: After logging in, go to Profile → "Verification" or "KYC" section and upload your documents in the designated fields.
How Long It Takes: Verification is typically completed within 1–2 hours. During peak times, it may take up to 24 hours. You'll be notified by email or SMS once it's done.
Keep in mind: The name on your registration must match the name on your NID exactly. If they differ, contact support before submitting.
Why This Is Required: KYC keeps your account secure and ensures no one else can make withdrawals in your name.
777ace Live Casino lets you play with real dealers in real time — everything is streamed live on camera. To get started, log in and select the "Live Casino" section from the menu.
Best Games for Beginners:
Baccarat: The simplest game on the floor. Pick Player or Banker — whoever gets closest to 9 wins. Minimum bet ৳50. You can learn the rules in under 5 minutes.
Roulette: Predict where the ball will land on the spinning wheel. Betting on Red/Black is the simplest option. Minimum bet ৳50.
Teen Patti: One of Bangladesh's most beloved card games. Join a live dealer table starting from ৳50.
Before you play, know this:
— A stable internet connection (minimum 4G) ensures a smooth gaming experience
— You'll have the opportunity to read the rules of each game before it loads
— You can also chat with the dealer using the Live Chat feature
— A minimum balance of ৳50 is all you need to join a table
Best Games for Beginners:
Baccarat: The simplest game on the floor. Pick Player or Banker — whoever gets closest to 9 wins. Minimum bet ৳50. You can learn the rules in under 5 minutes.
Roulette: Predict where the ball will land on the spinning wheel. Betting on Red/Black is the simplest option. Minimum bet ৳50.
Teen Patti: One of Bangladesh's most beloved card games. Join a live dealer table starting from ৳50.
Before you play, know this:
— A stable internet connection (minimum 4G) ensures a smooth gaming experience
— You'll have the opportunity to read the rules of each game before it loads
— You can also chat with the dealer using the Live Chat feature
— A minimum balance of ৳50 is all you need to join a table
Cricket Betting is the most popular section on 777ace. IPL, BPL, the World Cup, Test series — over 100 markets are available across all formats.
Main bet types:
Match Winner: Pick which team wins the match — the simplest bet and ideal for beginners.
Toss Winner: Which team will win the toss. The result is settled as soon as the toss takes place.
Total Runs (Over/Under): Choose whether the total runs in an innings or a specific over will be above or below a set line.
Top Batsman / Top Bowler: Which player will score the most runs or take the most wickets.
Ball-by-Ball Betting: Will the next ball be a run, a wicket, or a wide? These fast-paced bets are available during live matches.
How Live Betting works: Odds shift in real time during a match. A wicket drops and that team's odds lengthen; a big shot lands and they shorten. Placing bets on these live, ever-changing odds is what makes live betting so exciting.
Minimum Bet: BDT 20. You can also place accumulator bets by combining multiple matches on a single betting slip.
Main bet types:
Match Winner: Pick which team wins the match — the simplest bet and ideal for beginners.
Toss Winner: Which team will win the toss. The result is settled as soon as the toss takes place.
Total Runs (Over/Under): Choose whether the total runs in an innings or a specific over will be above or below a set line.
Top Batsman / Top Bowler: Which player will score the most runs or take the most wickets.
Ball-by-Ball Betting: Will the next ball be a run, a wicket, or a wide? These fast-paced bets are available during live matches.
How Live Betting works: Odds shift in real time during a match. A wicket drops and that team's odds lengthen; a big shot lands and they shorten. Placing bets on these live, ever-changing odds is what makes live betting so exciting.
Minimum Bet: BDT 20. You can also place accumulator bets by combining multiple matches on a single betting slip.
777ace's responsible gaming tools are available in your profile settings under the "Responsible Gaming" section. After logging in, click your name in the top right corner to access it.
Available tools & how to activate them:
Deposit Limit: Set a daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Loss Limit: Set a maximum loss limit for a given period. Once you hit that limit, the system will automatically stop your betting.
Session Time Limit: Set a continuous play session limit of between 1 and 8 hours. Once the time is up, you'll receive a warning and your session will end.
Reality Check: A popup appears every 30, 60, or 90 minutes to show how long you've been playing and how much you've won or lost.
Cooling-Off Period: Take a voluntary break for anywhere between 24 hours and 6 weeks.
Self-Exclusion: Fully close your account for 6 months to 5 years — this must be activated through support.
These tools are completely free and can be activated at any time. To learn more, Responsible Gaming Page Go.
Available tools & how to activate them:
Deposit Limit: Set a daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Loss Limit: Set a maximum loss limit for a given period. Once you hit that limit, the system will automatically stop your betting.
Session Time Limit: Set a continuous play session limit of between 1 and 8 hours. Once the time is up, you'll receive a warning and your session will end.
Reality Check: A popup appears every 30, 60, or 90 minutes to show how long you've been playing and how much you've won or lost.
Cooling-Off Period: Take a voluntary break for anywhere between 24 hours and 6 weeks.
Self-Exclusion: Fully close your account for 6 months to 5 years — this must be activated through support.
These tools are completely free and can be activated at any time. To learn more, Responsible Gaming Page Go.
777ace customer support is available 24/7, every day of the week. Even if you run into an issue at 3 a.m., help is always there.
Ways to Contact Us:
Live Chat (Fastest): Once logged in to 777ace.world, you'll see a chat icon at the bottom right of any page. Click it and write in Bengali. Average response time is 2 minutes. For urgent issues — such as a stuck deposit or a locked account — this is the most effective way to get help.
Email: support@777ace.world — ideal for detailed issues. Include the type of issue in the subject line (e.g., "Deposit Not Received", "KYC Query"). You'll typically receive a detailed reply within 2 hours.
What information helps us resolve your issue faster:
— Your registered mobile number or user ID
— A brief description of the issue and when it occurred
— Transaction ID or screenshot for any payment-related issues
Support Language: Both Bengali and English are supported. Write in Bengali and you'll get a reply in Bengali.
Ways to Contact Us:
Live Chat (Fastest): Once logged in to 777ace.world, you'll see a chat icon at the bottom right of any page. Click it and write in Bengali. Average response time is 2 minutes. For urgent issues — such as a stuck deposit or a locked account — this is the most effective way to get help.
Email: support@777ace.world — ideal for detailed issues. Include the type of issue in the subject line (e.g., "Deposit Not Received", "KYC Query"). You'll typically receive a detailed reply within 2 hours.
What information helps us resolve your issue faster:
— Your registered mobile number or user ID
— A brief description of the issue and when it occurred
— Transaction ID or screenshot for any payment-related issues
Support Language: Both Bengali and English are supported. Write in Bengali and you'll get a reply in Bengali.
777ace regularly hosts tournaments and leaderboard competitions. No separate registration or entry fee is required to participate.
Tournament Types:
Sports Leaderboard: Rankings are based on the highest total bet volume or number of wins within a set period (usually 1 week). The top 10–50 players receive prizes.
Casino Slots Tournament: Rankings are based on the highest multiplier or biggest win on selected slots games. Tournaments typically run for 3–7 days.
How to Participate: During a tournament, simply playing the designated games or placing bets in the relevant section automatically adds you to the leaderboard. No separate sign-up needed.
Prize Distribution:
— Prizes are credited to your account within 24 hours of the tournament ending
— Cash prizes go directly to your main balance; bonus prizes go to your bonus wallet
— You'll receive email and SMS notifications when you're in a top position
Where to find active tournaments: Go to Menu → "Promotions" or "Tournaments" to find all the details — start and end dates, the prize pool, and the current leaderboard.
Tournament Types:
Sports Leaderboard: Rankings are based on the highest total bet volume or number of wins within a set period (usually 1 week). The top 10–50 players receive prizes.
Casino Slots Tournament: Rankings are based on the highest multiplier or biggest win on selected slots games. Tournaments typically run for 3–7 days.
How to Participate: During a tournament, simply playing the designated games or placing bets in the relevant section automatically adds you to the leaderboard. No separate sign-up needed.
Prize Distribution:
— Prizes are credited to your account within 24 hours of the tournament ending
— Cash prizes go directly to your main balance; bonus prizes go to your bonus wallet
— You'll receive email and SMS notifications when you're in a top position
Where to find active tournaments: Go to Menu → "Promotions" or "Tournaments" to find all the details — start and end dates, the prize pool, and the current leaderboard.